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info@pine-gr.com +30 211 418 1944

Privacy Policy

The website is provided, as is, by the company “Pine Real Estate P.C.” (hereinafter the “Company” or “PINE” or “Pine Real Estate Group”), with registered office in Athens, at 20 Damareos Street, tel. 211 4181944, VAT No. 802536781, Tax Office: KEFODE and G.E.MI. No. 178208801000, acting as Data Controller, collects, stores, uses and generally processes personal data, which you choose to provide to us, by submitting them during your visit, registration or use of the website https://pine-gr.com/, and during the conclusion and performance of a contract with us.

For any matter regarding the processing of your Data, you may contact us at:

tel.: +30 211 4181944 

email: info@pine-gr.com

In the event that any user/visitor disagrees with these terms, they are requested not to use this website. These general terms of use of the electronic store, which govern the relationship between the company and each customer, user, or visitor of the electronic store, have been defined pursuant to Law 2251/1994 on “Consumer Protection”, Law 4072/2012, and the Law on personal data protection (GDPR) Law 4624/2019, as currently in force.

 

1. What is personal data?

Personal data is information relating to an identified or identifiable living individual. Different pieces of information which, if collected together, can lead to the identification of a specific person, also constitute personal data. Examples of personal data:

  • First and last name
  • Home address
  • Email address
  • Location data (e.g., the location data function on a mobile phone)
  • Internet Protocol (IP) address

2. What is Processing of Personal Data?

Any operation or set of operations performed with or without the use of automated means, on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. Which of your Data do we collect?

At Pine Real Estate Group, we ensure that we collect only the absolutely necessary Data for the fulfillment of the purpose for which they are intended. We collect data that serves commercial purposes and ensures the excellence of our cooperation. This data is used for any lawful use. We collect personal data which you choose to provide to us by any means (via email, by telephone, in person, etc.). Specifically, the data we collect are the following:

  • Name, email address, phone number, and any message you include when contacting us through forms.
  • Email address when subscribing to our newsletter.
  • Your IP address, browser type, device information, and pages visited.
  • Usage data and analytics through Google Tag Manager (GTM) and related tools such as Google Analytics.
  • Information collected from the use of cookies in your browser.
  • Your comments and reviews of our services.

The present company objects to the collection of personal data of minors. Any submission of personal data by minors is immediately deleted from the company’s records.

Every user/visitor guarantees the accuracy and authenticity of the personal data concerning them and which they submit to the company, as well as their right to submit such data.

4. For what purpose do we process your data?

  • For your better service.
  • To respond to requests you submit via the electronic contact form and to evaluate future cooperation with you.
  • For sending a service provision contract or transaction receipt.
  • For internal record keeping.
  • For compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.
  • For the further improvement of our products and services.
  • For the periodic sending of newsletters (regarding new products, offers, company news or other interesting information), using the email address you provided.

The Company reserves the right not to transfer your personal data to third parties not affiliated with the company except with your consent, excluding cases where the transfer of your personal data to third parties is required for the purposes of processing our services to you.

In the event that you transfer personal data of a third party to us, you bear the responsibility and must have informed the said person regarding the use of their data and have secured their express consent that this information is provided for the purposes explained above.

5. What is the legal basis for the processing of your Data by us?

Your Data is collected:

  • upon your consent,
  • for the fulfillment of the company’s obligations arising from the law,
  • for reasons of legitimate interests of the company,
  • for the conclusion or performance of a contract.

6. Who are the recipients of your Data?

Access to your Data is granted to the absolutely necessary personnel of the company, who are bound by confidentiality, and to our partner businesses or third-party service providers, who process your Data as Data Processors on our behalf and in accordance with our instructions, and always in accordance with the legal framework for the protection of personal Data, and in particular the General Data Protection Regulation (GDPR).

7. Do we send your Data outside the E.U.?

We do send your Data outside the E.U. Should it be required, the transfer will take place only for lawful reasons and only in accordance with the provisions of the GDPR.

8. For how long do we retain your Data and when do we delete them?

We retain your Data for as long as is required to fulfill the purpose for which we have collected them, unless an extension of this time is required due to legal claims or our legal obligations. At the end of the retention period, your data will be fully deleted or anonymized, for example by aggregation with other data, so that they can be used in an unidentifiable way for statistical analysis and business planning. Data collected by Cookies are deleted in accordance with the Cookies Policy.

9. Is your Data secure?

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and protect the information we collect. The processing of your Data in any way is permitted only to persons authorized by us, our employees and partners, exclusively for the aforementioned purposes. We have taken the necessary and appropriate organizational and technical measures for the security and protection of your Data from any form of accidental or unlawful processing, both at a physical level and at a level of logical security (indicatively: physical security procedures, graded access to data, protection of computer systems, software). The said measures are reviewed and modified when deemed necessary.

10. What are your rights?

You have the rights of:

  • access to your personal data,
  • rectification of inaccurate personal data,
  • restriction of processing,
  • objection/withdrawal of consent to the processing of your Data.

Furthermore, the company has, in any case, the right to refuse a request for restriction of processing or erasure of your data if the processing or retention of the data is necessary for the establishment, exercise, or defense of its legitimate interest, its legal rights, or its compliance with its legal obligations.

11. How can you exercise your rights?

You can exercise your rights by submitting the relevant request:

  • At the registered office of the company “Pine Real Estate P.C.” in Athens, at 20 Damareos Street.
  • At the electronic address (email): info@pine-gr.com
  • Via telephone at: +30 211 4181944

12. When do we respond to your Requests?

We respond to your Requests as soon as possible and in any case within (1) one month from the time we receive your request. This period may be extended up to 3 months, due to the complexity of the request or the volume of requests we must manage. In any case, you will be informed in a timely manner. The above service is provided free of charge. However, in the event that requests are manifestly unfounded, excessive or repetitive, the Company may either impose a reasonable fee on the applicant, informing them accordingly, or refuse to respond to these requests.

13. Where can you address inquiries regarding the progress of your Requests?

For more information, you can send an email to: info@pine-gr.com

14. What is the applicable law during the processing of your Data by us?

Applicable Law is Greek Law, as formed in accordance with the General Data Protection Regulation 2016/679/EU, and generally the applicable national and European legislative and regulatory framework for the protection of personal data. Competent courts for any arising disputes related to your Data are the Courts of Athens, Greece.

15. How will you be informed regarding any modifications to this Policy?

We update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Personal Data, we will publish the update of this Policy on our website before the changes take effect. We encourage you to read this Policy at regular intervals to know how your Data is protected.